Have you ever had a conversation with a chatbot? Was it a positive experience? It might have been. But more likely than not it left you a bit frustrated. Chatbots try to understand your message and help you with an appropriate response. However, most of the time they’re not that great yet. In a way chatbots are like baseball players.
This is a companion discussion topic for the original entry at https://godatadriven.com/blog/catching-chatbots-by-the-long-tail/